Privacy Policy

1. Introduction

Voyant AI, Inc. ("Voyant AI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and related services (collectively, the "Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, company name, job title, and password when you create an account
• Profile Information: Professional background, department, and role information
• Payment Information: Billing address and payment card details (processed by our secure payment processor)
• Communication Data: Information you provide when you contact us, participate in surveys, or communicate with us
• Assessment Data: Responses to readiness assessments, training progress, and platform usage data

2.2 Information Collected Automatically

When you access our Services, we automatically collect certain information, including:

• Device Information: Device type, operating system, browser type, and unique device identifiers
• Log Data: IP address, access times, pages viewed, and referring URL
• Usage Information: Features used, actions taken, and time spent on the Services
• Cookies and Similar Technologies: Information collected through cookies, pixel tags, and similar technologies

2.3 Information from Third Parties

We may receive information about you from third parties, including business partners, marketing partners, social media platforms, and data providers. This information may be combined with other information we collect about you.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience with the Services
• Generate aggregate analytics and business intelligence
• Comply with legal obligations and enforce our terms and policies

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets
• Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, privacy, safety, or property
• With Your Consent: When you have given us explicit consent to share your information
• Aggregate Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. These measures include encryption, access controls, secure data centers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your personal information in a structured format
• Opt-Out: Opt out of marketing communications at any time
• Restrict Processing: Request restriction of processing of your personal information

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Services. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our Services.

We use the following types of cookies:

• Essential Cookies: Required for the operation of our Services
• Analytics Cookies: Help us understand how visitors interact with our Services
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Used to track visitors across websites for advertising purposes

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale of your personal information, and the right to non-discrimination for exercising your privacy rights. We do not sell personal information as defined by the CCPA.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

14. Data Protection Officer

For inquiries related to data protection, you may also contact our Data Protection Officer at dpo@voyantai.com.