Security

At Voyant AI, we understand that entrusting us with your data is a significant decision. We are committed to maintaining the highest standards of security to protect your information. Our security practices are designed to safeguard your data at every level of our platform.

• Cloud Infrastructure: Our services are hosted on enterprise-grade cloud infrastructure with SOC 2 Type II certification
• Network Security: We employ firewalls, intrusion detection systems, and DDoS protection to safeguard our network
• Redundancy: Our systems are designed with redundancy and failover capabilities to ensure high availability
• Regular Backups: Automated backups are performed regularly with secure off-site storage

• Encryption in Transit: All data transmitted between your systems and ours is encrypted using TLS 1.3
• Encryption at Rest: All stored data is encrypted using AES-256 encryption
• Data Isolation: Customer data is logically isolated to prevent unauthorized cross-tenant access
• Data Retention: We maintain clear data retention policies and securely delete data upon request

• Authentication: Multi-factor authentication (MFA) is available and recommended for all accounts
• Role-Based Access: Granular permission controls allow you to manage who can access what within your organization
• Audit Logging: Comprehensive audit logs track all access and changes to your data
• Session Management: Automatic session timeouts and the ability to revoke active sessions

We maintain compliance with industry standards and regulations:

• SOC 2 Type II: Independent verification of our security controls
• GDPR: Full compliance with European data protection regulations
• CCPA: Compliance with California Consumer Privacy Act requirements
• HIPAA: Available for healthcare customers requiring HIPAA compliance

We maintain a comprehensive incident response plan that includes:

• 24/7 security monitoring and alerting
• Defined escalation procedures and response team
• Customer notification within 72 hours of confirmed breach
• Regular incident response drills and plan updates

If you have security concerns or wish to report a vulnerability, please contact our security team at security@voyantai.com. We take all security reports seriously and will respond promptly.